شهادات

My partner and I recently had a positive experience with NOW Fertility’s partner clinic in Tunisia. Despite not being Tunisian, we were impressed by the professionalism and helpfulness of the staff, especially Magalie Antoun, who was consistently responsive and supportive throughout our journey.

There were a few areas where we felt things could be improved. More guidance on in-country procedures would have been beneficial, as our medication needed to be sourced from outside Tunisia, which added some complexity. It seemed that the staff might not have been fully accustomed to treating international patients, which is understandable given the uniqueness of our situation.

Communication was another aspect that could be enhanced. Although the doctor overseeing our treatment in Tunisia was highly knowledgeable and supportive, they were not the same doctor we initially consulted. We had expected to continue with the same doctor who handled our pre-procedure reports. The process would be even smoother if the accompanying doctor were involved in initial communications to better understand the patient’s needs before arrival.

Despite these minor challenges, we found our experience with NOW Fertility to be very positive. The dedication and professionalism of the staff were commendable, and with a few improvements in communication and procedural guidance for international patients, the experience could be even more seamless.