Join NOW-fertility​

Patient Engagement Manager

Reports to:

Chief Strategy Officer 


To be responsible for coordinating the online promotion of NOW-fertility and developing relationships with patients, partners and associated bodies via the use of social media across all the countries in which the company is active. To be part of a global multidisciplinary team embracing technology solutions and innovative measures to offer an unparalleled experience for patients.

Key Responsibilities

To work with the Chief Strategy Manager to plan, implement and monitor Social Media strategy in order to increase brand awareness, improve marketing efforts, increase patient engagement and ultimately revenue

To build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification

To generate, edit, publish and share regular content (original text, images, video or HTML) that builds meaningful connections and encourages patients to engage

To set up and optimize company pages within each platform, and potentially, within each country, to increase the visibility of company’s social content

To create editorial calendars

To continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information

To collaborate with stakeholders within NOW-fertility as well as external to help promote the work of the organisation and its partnership networks

Person Specification

Qualifications & experience

Previous experience in healthcare, fertility, women’s health or pharmaceuticals

Proven working experience in social media marketing or as a Digital Media Specialist

Excellent consulting, writing, editing (photo/video/text), presentation and communication skills

Demonstrable social networking experience and social analytics tools knowledge

Adequate knowledge of web design, web development, CRO and SEO

Knowledge of online marketing and good understanding of major marketing channels

Fluency in English and one additional language

Qualification in Communications, Marketing, Business, New Media or Public Relations

Personal Qualities

Strong commitment to personalised and innovative patient care

Excellent organisational skills

Excellent written and verbal communication skills

Team player, dynamic and flexible

Job details

Full time hours

Remote working

Salary based on experience

Apply Online

To apply for this position please send a current CV to Andrew Coutts, Chief Strategy Officer, at or complete the form below:

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    Book a consultation

    NOW-fertility’s commitment is to make fertility care accessible, successful and stress free for patients.

    If you are ready to start your journey, book a consultation with one of our experienced fertility consultants.

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    Global Clinical Network

    NOW-fertility will coordinate the whole treatment cycle and will only associate with the best providers worldwide, made up of licensed Centres of Excellence (with above national average fertility success rates) for assisted conception treatment and outstanding Satellite Clinics for diagnostic and monitoring investigations.  This infrastructure will make the fertility journey considerable quicker, whilst being more tailored, accessible and affordable for patients.

    Unicorn NOW Platform

    This bespoke and highly secure cloud-based platform is positioned to change the way the millions of people annually who want a baby experience fertility treatment.  We integrate Machine Learning data to prognosticate the best chances of success and use Artificial Intelligence to drive patient engagement.

    Reduced timescales

    One of the key problems with the current IVF service which NOW-fertility can resolve is the speed we can provide both advice, support and treatment.

    Our research indicates we will be able to reduce the time commitment of a patient during the highly stressful period from initial contact to egg collection from 24-30 hours down to 8 hours.


    Please complete the form below and a member of our team will contact you with more information.