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Join NOW-fertility​

Patient Engagement Manager

Reports to:

Chief Strategy Officer 

Overview

To be responsible for coordinating the online promotion of NOW-fertility and developing relationships with patients, partners and associated bodies via the use of social media across all the countries in which the company is active. To be part of a global multidisciplinary team embracing technology solutions and innovative measures to offer an unparalleled experience for patients.

Key Responsibilities

To work with the Chief Strategy Manager to plan, implement and monitor Social Media strategy in order to increase brand awareness, improve marketing efforts, increase patient engagement and ultimately revenue

To build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification

To generate, edit, publish and share regular content (original text, images, video or HTML) that builds meaningful connections and encourages patients to engage

To set up and optimize company pages within each platform, and potentially, within each country, to increase the visibility of company’s social content

To create editorial calendars

To continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information

To collaborate with stakeholders within NOW-fertility as well as external to help promote the work of the organisation and its partnership networks

Person Specification

Qualifications & experience

Previous experience in healthcare, fertility, women’s health or pharmaceuticals

Proven working experience in social media marketing or as a Digital Media Specialist

Excellent consulting, writing, editing (photo/video/text), presentation and communication skills

Demonstrable social networking experience and social analytics tools knowledge

Adequate knowledge of web design, web development, CRO and SEO

Knowledge of online marketing and good understanding of major marketing channels

Fluency in English and one additional language

Qualification in Communications, Marketing, Business, New Media or Public Relations

Personal Qualities

Strong commitment to personalised and innovative patient care

Excellent organisational skills

Excellent written and verbal communication skills

Team player, dynamic and flexible

Job details

Full time hours

Remote working

Salary based on experience

Apply Online

To apply for this position please send a current CV to Andrew Coutts, Chief Strategy Officer, at andrewcoutts@now-fertility.com or complete the form below:

Ready to start your journey?

Our commitment is to make fertility care accessible, successful and stress free for patients. 

If you are ready to start your journey, book a consultation with one of our experienced fertility consultants.

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